Quadruple Room
- 4 Single beds
- Shower
- Air conditioning
Hotel · Lisbon · Lisbon District
Hotel Excelsior
A 3-star stay in Lisbon Old Town
- Central location near Restorer's Square
- Car rental on site
- Air-conditioned rooms
7.7
Very good
3702 reviews
Booking.com 7.7 · 3702 reviews
About
Hotel Excelsior
Hotel Excelsior is a 3-star property set in Lisbon's Old Town district, a short walk from Restorer's Square. It offers practical amenities like car rentals, a 24-hour reception, and lift access across the building.
Rooms are fitted with air conditioning, flat-screen TVs, and free toiletries. The hotel also provides housekeeping, laundry services, and a business centre for guests who need to stay productive.
The guest rating of 7.7 comes from 3702 reviews, with the strongest scores in location (8) and price/service (7). Dining (5) and rooms/cleanliness (6) received average marks, so expectations should be set accordingly.
- No smoking on site
- Wi-Fi
- 24-hour reception
- No pets allowed
- Security
- Luggage storage
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Central location — The hotel sits near Restorer's Square, with guests praising its convenience for sightseeing and proximity to Liberty Avenue and Marquês de Pombal metro.
- Car rental on site — Guests can rent a car directly at the hotel, a practical option for exploring Lisbon and beyond.
- Friendly and helpful staff — Multiple reviewers highlight the courtesy and helpfulness of the staff, including assistance with parking.
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Worth weighing
4 to weigh- Average rooms and cleanliness — The rating for rooms and cleanliness is only 6, suggesting the accommodations may not meet everyone's standards.
- Dining rated low — The dining experience scores a 5, indicating limited options or quality in the hotel's dining facilities, though breakfast reviews are mostly positive.
- No pets allowed — The hotel does not permit pets, which may be a limitation for travelling with animals.
- Strict check-in window — Check-in is only available between 14:30 and 23:59, which could be inconvenient for late-night arrivals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room
- 1 Double bed
- Shower
- Air conditioning
Triple Room
- 1 Single Bed or 1 Double Bed
- Shower
- Air conditioning
Twin Room
- 2 Single beds
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- No smoking on site
- Security
- Luggage storage
Room Amenities
- Air conditioning
- Heating
- Flat-screen TV
- AM/FM alarm clock
- Ironing facilities
- Free toiletries
- Allergy-free rooms
Food & Drink
- Coffee shop
- Children's buffet
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Business centre
- Fax/Photocopying
Accessibility
- Key card access
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.7/10 from 3,702 reviews
Booking.com · 7.7 · 3702 reviews
7.7Verified guest“The staff made my stay fantastic. The hotel was great, everyone kind, and the location close to the center. My quadruple room had a mini-bar, electronic key card, and satellite TV.”
7.7Verified guest“They serve good breakfasts for all tastes, with coffee machines.”
7.7Verified guest“Good breakfast, great location for sightseeing, friendly staff. Parking spots in front of the building were reserved by staff despite the shortage.”
7.7Verified guest“The breakfast was good and had something for everyone. You could get full and start the day energized. Nothing fancy, but always refilled and the coffee was great.”
7.7Verified guest“The large balcony and the view of the park Edward VII.”
7.7Verified guest“The central location in Lisbon.”
04 — Location
Getting around Lisbon
The property sits in Lisbon.
Old Town Lisbon: The hotel sits within Lisbon's Old Town district, so historic streets, traditional shops, and classic architecture are right outside.
Restorer's Square: Just a 5-minute walk from the hotel, this square is a central hub with connections to the rest of the city.
Marquês de Pombal: The metro station is a short walk away, offering easy access to downtown and other districts.
Rua Rodrigues Sampaio 172, Lisbon, Lisbon District, 1150-282, Portugal
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:30-23:59
- Check-out
- By 07:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 65 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in runs from 14:30 to 23:59, and check-out is between 07:00 and 12:00.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is there parking available?
Parking is not officially listed, but some guests noted that staff reserved spaces in front of the building when available.
Does the hotel have a business centre?
Yes, the hotel includes a business centre and offers fax/photocopying services.
Can I rent a car at the hotel?
Yes, car rental is offered for guests' convenience.
The bottom line
Hotel Excelsior delivers on location and service, making it a solid base for exploring Lisbon. But if you're sensitive to dated rooms or limited dining, you might look elsewhere.
7.7A dependable, central pick for short stays.
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